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Editorial standards

There are a number of standard-setting bodies that have established codes to which DMGT's consumer media divisions adhere.

The main code for the Group's UK newspapers is established and monitored by the Press Complaints Commission. The newspapers also adhere to the Code of Practice of Newspaper and Magazine Publishing. DMG Radio complies with the Australian Communications and Media Authority Codes of Conduct and the Commercial Radio Codes of Practice and Broadcasting Services Act.

Responding to reader, viewer and listener needs

Remaining in touch with the diverse groups who make up our communities so as to reflect their interests and champion their causes is critical to DMGT's success.

Reader, viewer and listener satisfaction is monitored and handled in a number of ways, including timely responses to complaints, readership surveys and other processes to receive feedback actively from customers.

Within the established editorial framework, editors and journalists have the freedom to operate as appropriate. Compliance with editorial standards is strictly monitored within the divisions in several ways, including compliance committees, editorial responsibility, compliance audits and training.

Suppliers

We are aware of the responsibility we have along the supply chain, in particular for newsprint, one of our largest purchases. We continually review the environmental credentials of paper suppliers and the sourcing of their products.

Where virgin fibres are used in paper manufacture, we require that the forests are certified either by the Forest Stewardship Council or the Pan European Forestry Commission, both of which run schemes that provide credible guarantees that the product comes from well managed forests.

DMGT sources its paper mainly from European mills, all of which hold the environmental management standard ISO14001. In line with the Newspaper Industry Materials Committee policy, the Group sources 64.1% of its virgin fibre products from managed sources.

Some of our businesses have a Supplier Policy: for example Landmark Information’s policy states that the company believes in sourcing goods and services from suppliers who operate in an ethical way. A&N Media aims to acquire goods and services from reputable companies with a sound financial and ethical background, ensuring where possible goods are obtained from sustainable sources.

We aim to work with organisations that share our principles and aspirations.